Effective Date: 23/3/2024

The protection of your personal data is important to us!

Please take a moment to read the present Privacy Policy, and learn about how the company UPLODIO ΙΚΕ, (hereinafter the "Company" or "we" or "us"), acting as Data Controller, collects, stores, uses and generally processes your personal data when you visit, register or use the Company's website (hereinafter the "Website").

The present Privacy Policy also describes how we use, disclose and protect your personal data, the options you have regarding your personal data, and how you can contact us. If you have any questions about this Privacy Policy or any issue related to the processing of your data and the exercise of your rights, you can contact us by email at k.ketselidis@uplodio.com.

1. Definitions

Some of the terms used in this Policy have legal meanings and are defined by the regulatory framework as follows:

Personal data: information of natural persons, such as name, postal address, e-mail address, contact telephone number, etc., which identifies or can identify you, hereinafter referred to as "personal data or data".

Processing of Personal Data: Αny operation or set of operations which is performed, whether or not by automated means, upon personal data or on sets of personal data, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

1. The personal data we collect

We make sure to collect only the strictly necessary personal data about you that are adequate and clear for the purpose for which it is intended. These data include the following:

Data or information that identifies an individual, such as name, e-mail address and other data that can be reasonably linked to the identity of an individual, such as a mobile phone number or national identification number.Information that our servers collect when you access our Website, such as your IP address, browser type, operating system.

Website traffic data from our Website or other websites you browsed before visiting ours.

Information collected from the use of cookies in your browser. Learn more about how we use cookies here.

Financial information, such as data related to your payment method (e.g. valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange or request information about our services from our Website.

1. Legal basis for the collection of personal data

We collect the personal data you share with us based on the following legal bases:

• in accordance with your consent, which you provide to us by ticking the relevant box where provided, and which you can withdraw at any time on the basis of your rights, as detailed below,
• as required to comply with our legal obligations,
• as necessary for the purposes of our (or third parties') legitimate interests, including our interests in providing services to our users and partners, unless your own interests or fundamental rights or freedoms dictating the protection of personal data prevail over those interests.

Consequently, your personal data are lawfully processed by our Company both at the stage of their collection and during their processing, in accordance with the applicable personal data protection provisions.

1. Use of your personal data

We may use the personal information submitted to us for the following purposes:

1. managing our Website and our Company
2. customizing the Website for you
3. enabling your use of the services available to you on our Website
4. shipping the goods you purchase through our Website
5. providing services that you purchase through our Website
6. sending transactions, invoices and payment reminders to you and collecting payments from you
7. sending email notifications regarding your requests
8. sending our newsletter by email if you have requested it (you can let us know at any time if you no longer wish to receive our newsletter)
9. managing requests and complaints submitted by you or related to our Website
10. maintaining the security of the Website and preventing against any fraud
11. confirming compliance with the Terms of Use of our Website (including monitoring personal messages sent through our private online messaging service)

5. Publishing user content

There is no option to submit content containing your personal information for publication on our Website. In any case, this Privacy Policy applies if your personal information is made visible through a posting on our Website.

1. Disclosure of personal data

We do not transfer your personal data to third parties. We only use them in the context of improving our Website services. In order to improve your experience as a user of our Website, we use certain companies that will process your personal data as part of their contracts with us.

1. Ability to process online payment data

We may collect personal data necessary to process your payment if you make a purchase, such as the number of your means of payment (e.g. debit or credit card number) and the security code associated with your means of payment. All payment data are stored by the company

Stripe as the payment processor. You can find their privacy policy at this link: https://stripe.com/en-gr/privacy

Confidentiality of Transactions

The information transmitted by the user to us in the context of payment processing is confidential and we take all necessary measures to use it only to the necessary extent, for the services provided. We do not disclose our customers’ data or their transactions, unless we have a written authorization from you or in case this is required by a court decision or a binding decision of another public authority. You have the possibility to request a copy of the stored data or their correction, in case you can prove an error. For your own safety, you must also treat all information provided on our Website as confidential and private and not disclose it to third parties.

Transaction Security

Our Company acknowledges the importance of your personal data and electronic transactions security and takes all necessary measures, choosing modern and secure methods to ensure maximum security. All information related to your personal data and performing transactions is secure and confidential. We use methods such as user identification through personal secret security codes, and the possibility of changing your personal password and email address as often as you wish. Furthermore, payment through payment processors is a secure payment method that guarantees the processing of your personal data based on the Privacy Policy of the respective processor.

Your personal data can only be accessed through the use of the above-mentioned secret codes, and you bear sole responsibility for its concealment and non-disclosure to third parties. In case of lost or leaked secret code, you must notify us immediately, otherwise our Company is not responsible for the use of the secret code by an unauthorized person. For your maximum security, we recommend that you change your secret code at regular intervals, avoid using identical codes or codes that are easily traceable (e.g. date of birth) and use combinations of letters, numbers and symbols to create your code.

1. Information we collect automatically - Cookies

We use cookies and other technologies to collect information about your activity, browser and device. These data help us create a profile for each user. Some of these data will be aggregated or statistical, which means we will not be able to track them individually. If you prefer, you can remove or reject browser cookies through the settings on your browser or device. However, rejecting or removing cookies may affect the availability and functionality of our services.

For more information on the use of cookies, please refer to our Cookies Policy.

For more information on the use of cookies, you may refer to our Cookies Policy. 9. Information we collect through other sources

We do not collect your personal information through third-party sources such as public databases, joint partners, marketing, partner programs and data providers, or social media.

1. User Login/Register

Our Website allows you to create an account and login through it. The data that will be requested in order to create an account on our Website (full name, e-mail address, etc.) will only be used within the context and in the manner specified in our Privacy Policy.

1. Third Party Sites

Our Website includes hyperlinks to, and information from, third-party websites. However, we are not responsible for the privacy policies and practices of third parties. Regarding the protection of your data by third parties, please read carefully the respective privacy policies of third-party websites and in case you have any inquiries, contact them.

1. International Data Transfer

Your personal data collected within our Website are hosted on Vercel, a cloud platform that employs a global Content Delivery Network (CDN) to ensure the fastest possible loading times for our users worldwide. Due to the nature of the CDN, the website's data is replicated across multiple server locations around the globe. This approach means that there is not a single, fixed country where our website is hosted. Instead, the data may be stored and processed in several countries, depending on where the data is accessed from, to optimize performance and user experience.

We are committed to ensuring the security and privacy of our users' data, regardless of where it is processed. Our hosting provider, Vercel, employs strict data protection measures and complies with relevant data protection regulations to safeguard personal information.

For more information about how Vercel manages data across its global network, please refer to https://vercel.com/legal/privacy-policy and the location of the original collection of your personal data cannot be changed. Consequently, the protection of your personal data is provided in accordance with the respective legislation in force in the country where your data are initially stored.

1. Retention period of your personal data

As a general principle, we retain your data only for the period of time necessary for each processing purpose, unless a longer retention period is required by the legislation currently in force. We will retain your data for as long as you have an account on our website.

At the end of this retention period, your data will be completely deleted or used anonymously, for example by compiling them with other data, so that they can be processed in a non-identifiable way for statistical analysis and business planning.

1. Security Measures

Our Company takes appropriate technical and organizational security measures designed to protect the security of the personal data we process. However, despite our safeguards and efforts to protect your data, we cannot guarantee the absolute security of electronic transmission through the Internet or data storage technology. In view of this, we cannot guarantee that hackers, cybercriminals or unauthorized persons will not deactivate our protection system and will not collect, access, or modify your personal data. Although we make every effort to protect your personal data, the transmission of your personal data to and from our Website is at your own risk. Please enter our Website only from secure environments.

1. Data collection from minors

Our content and services are aimed exclusively at adults(mostly individuals over the age of 18) and we do not knowingly collect any information about individuals under this age limit. If you are not an adult, you are not allowed to submit your information to us in any way.

Since it is not technically possible to effectively check your age in all cases, we undertake to immediately delete all relevant information, in case the submission of personal information relating to minors is reported and verified. This deletion is without prejudice to the need to keep the data in the event of the establishment, exercise or support of our legal claims, or the provision of consent by the holder of parental responsibility.

1. Rights of subjects

Regarding your personal data stored and processed by our Company, you have the following legal rights:

• The right of access and information to the processing of personal data
• The right to correct and update personal data
• The right to be forgotten
• The right to object to the transfer and processing of data and to restrict them
• The right to withdraw consent, in the case where this is the legal basis of the processing
• The right to data portability
• The right to choose not to receive Marketing Communications

• The right to lodge a complaint with the competent supervisory authority (Hellenic Data Protection Authority)

• Modifications to the Privacy Policy

Effective protection of your personal data requires systematic monitoring of our policies and procedures. At the same time, our desire to provide better services means that we constantly seek to improve our practices and adopt new ones, always with respect to your personal data.

Therefore, this Privacy Policy may be modified at any time. The Company will post the current version of the Privacy Policy in order to keep you informed. In any case, please check our Privacy Policy periodically, as your use of our services implies your unreserved acceptance of it.

1. Contact us

In order to resolve a complaint about the Website or to obtain more information regarding the use of the Website or delete all your personal data, please contact us at:

UPLODIO ΙΚΕ

Deligiani 2, Vari, 16672, Athens, Greece

k.ketselidis@uplodio.com,

Phone number: 6981476689

For more information about the relevant topics, you can visit: https://tilderist.com/en/blog/